Refund & Cancellation Policy
IBackTested is currently free to use. This policy explains our billing principles for future refunds are issued, and how billing disputes are resolved. This policy supplements our Terms of Service.
1. Current Status — Free Access, No Charges
The Platform is currently provided free of charge. IBackTested does not process payments, does not collect payment information, and no subscription fees apply at this time. Because nothing is billed today, no refund or cancellation request can currently arise.
2. When Paid Plans Are Introduced
If and when IBackTested introduces optional paid plans, this policy will govern them:
- Transparent billing: the price, features, billing cycle, and renewal date will be shown clearly at the point of purchase, before any charge occurs.
- Cancel anytime: subscriptions will be cancellable directly from your account settings, effective immediately — no phone call or email required. Cancelling stops all future charges while keeping access until the end of the already-paid period.
- Refunds: fees for digital services delivered and consumed on demand are generally non-refundable, except where required by mandatory consumer law, in cases of verified billing errors, duplicate or unauthorized charges, or extended platform unavailability attributable to us. Approved refunds return to the original payment method, typically within 5–10 business days.
- Disputes: if you do not recognize a charge, contact
support@ibacktested.comfirst — most billing issues resolve faster directly with us. We cooperate fully with payment-network dispute processes where legitimate chargebacks are filed.
3. Promotional Offers
If promotional rates or free trials are offered in the future, the applicable conditions will be stated in the specific promotion. Unless stated otherwise, promotional pricing converts to standard pricing at the end of the promotional period and may be cancelled anytime under the terms above.
4. Questions
Any billing question — current or about future plans — can be sent to
support@ibacktested.com. We respond within one business day.